外資系FMCGメーカー/カスタマーサポート、受発注

  • SGD 0.00 - 4,500.00
  • 総務・人事・事務・秘書・サポート
  • -
  • 小売 / 消費財
  • シンガポール
  • 【JAC シンガポール求人ID:HM49355】

    [Responsibilities] ●Delivers Best-in-class critical metric including Service, Day Sales Excellent, delivery on time

    ●Responds to customers’ requests & enquires in a timely manner

    ●Collaborates with BPO (Back end Operations team in China/India) and physical distribution teams to ensure orders are processed and dropped timely & accurately

    ●Leads Root Cause Analysis on order & cash related incidents including non-quality, rejections, returns, shortages, overdues, claims, deductions

    ●Analyzes customer order data to recommend differentiated solutions/service opportunities that contributes to organization’s value creation target

    ●Improves existing process/operations through Loss Elimination workshops

    [Requirements] ●ビジネスレベルの英語力および日本語力 ●基本的なPC操作可能な方 ●カスタマーサポートや受発注経験者は尚可

    [Others] ●給与:~S$4,500程 ●福利厚生など充実!

    その他 (対面)
  • 問い合わせする